Episode 26- Fearing Your Customer | Jeff Cowan's Pro Talk

Episode 26- Fearing Your Customer

Episode 26- Fearing Your Customer

 
 
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This week, Jeff discusses another mistake service advisors make: they fear their customer! Whether it is fear of telling them the truth, fear of asking for the sale, fear of a bad survey score, or fear of a heat case, it is a huge problem! Learn how to tackle the fear, embrace each customer, and turn around your sales and survey scores. Copyright 2018 Wm Jeff Cowan

Website: automotiveservicetraining.com

Posted on April 26, 2018 in

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