Episode 24- Pay Attention to Detail | Jeff Cowan's Pro Talk

Episode 24- Pay Attention to Detail

Episode 24- Pay Attention to Detail

 
 
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This week, Jeff discusses another common mistake that service advisors make: not paying attention to detail! This point falls in line with following the process, ensuring accuracy every time, and not skipping any steps. Whether you make a written list of details, keep a manual handy, or refresh your memory every day before you step on the drive, it’s imperative that you actively pay attention to detail. Copyright 2018 Wm Jeff Cowan

Website: automotiveservicetraining.com

Posted on April 12, 2018 in

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