Auto Service Advisor Training Events

Each event attendee is shown how to have the highest sales, customer retention, and customer satisfaction scores. Continental breakfast and lunch included. Attendees to Jeff Cowan’s Pro Talk workshops average a 5/10 increase in customer paid repair orders, substantially increase their customer retention, and find themselves in the top 7% in the country with their customer survey scores by simply using Jeff’s proven methods.



No Events


No Events


No Events


No Events


No Events


14sepAll Day15Brisbane, AU – AADA National Dealer Convention 2021


07oct8:00 am5:00 pmNashville, TN- One Day Workshop – Open to the Public "Maximize the Opportunity!" by Jeff Cowan

21oct8:00 am5:00 pmIndianapolis, IN- One Day Workshop – Open to the Public "Maximize the Opportunity!" by Jeff Cowan


10novAll DayChicago, IL- One Day Workshop – Open to the Public “Maximize the Opportunity!” by Jeff Cowan


No Events


No Events


No Events


No Events

Don't Take Our Word For It

I have been to a large amount of sales workshops over the course of the past 20 years, and Jeff's has easily been the best! Jeff’s attention to detail, and ability to cater to the entire group made it an experience like none other. I look forward to putting everything I have learned to good use.

Pretty sure the last two days have changed my career forever. I learned a lot and I cannot wait to apply the material. I’m so thrilled and so grateful that I was able to go. Jeff was amazing!!

What we found is that within 90 days, quicker than anticipated, there was an average increase in our ELR of $15.00, an increase of average hours per RO of .5, and an increase of $80.00 per repair order. We also saw an increase in our monthly CSI scores. The Pro Talk process took us from doing zero walk-a-rounds to 85-90%. Pro Talk was well worth the investment!