Each event attendee is shown how to have the highest sales, customer retention, and customer satisfaction scores. Continental breakfast and lunch included. Attendees to Jeff Cowan’s Pro Talk workshops average a 5/10 increase in customer paid repair orders, substantially increase their customer retention, and find themselves in the top 7% in the country with their customer survey scores by simply using Jeff’s proven methods.



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09febAll Day11New Orleans, LA- NADA 2021 VIRTUAL Convention- Keynote: Attract, Hire and Retain the Best Tech's & Service Advisors

13febAll DayGrand Rapids, MI- 2021 AutoWares Virtual Tech Expo


15marAll Day17Sydney, AU – AADA National Dealer Convention 2020 *Rescheduled to 2021*

23marAll Day24Colorado Springs, CO - Innovative Dealer Summit


14apr8:00 am5:00 pmNashville, TN- One Day Workshop – Open to the Public "Maximize the Opportunity!" by Jeff Cowan

21aprAll DayChicago, IL- One Day Workshop – Open to the Public “Maximize the Opportunity!” by Jeff Cowan


12may8:00 am5:00 pmIndianapolis, IN- One Day Workshop – Open to the Public "Maximize the Opportunity!" by Jeff Cowan


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Don't Take Our Word For It

I have been to a large amount of sales workshops over the course of the past 20 years, and Jeff's has easily been the best! Jeff’s attention to detail, and ability to cater to the entire group made it an experience like none other. I look forward to putting everything I have learned to good use.

Pretty sure the last two days have changed my career forever. I learned a lot and I cannot wait to apply the material. I’m so thrilled and so grateful that I was able to go. Jeff was amazing!!

What we found is that within 90 days, quicker than anticipated, there was an average increase in our ELR of $15.00, an increase of average hours per RO of .5, and an increase of $80.00 per repair order. We also saw an increase in our monthly CSI scores. The Pro Talk process took us from doing zero walk-a-rounds to 85-90%. Pro Talk was well worth the investment!