Fixed Operations Training Events

Maximizing Sales Opportunities for Service Advisors

Learn how to improve customer retention, customer satisfaction scores, and increase service sales numbers...

*Continental breakfast and lunch included.

2 DAY WORKSHOP – OPEN TO THE PUBLIC “WINNING IN SERVICE” BY JEFF COWAN

September 21, 2022
LAS VEGAS, NV
Wed
21
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2 DAY WORKSHOP – OPEN TO THE PUBLIC “WINNING IN SERVICE” BY JEFF COWAN Copy

October 19, 2022
LAS VEGAS, NV
Wed
19
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Private Three-Day Online Workshop - October 25th thru 27th

October 25, 2022
CO
Tue
25
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Private Two-Day Online Workshop - November 15th and 16th

November 15, 2022
Online
Tue
15
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Private One-Day Online Workshop - January 10th

January 10, 2023
Online
Tue
10
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Private Two-Day Online Workshop - January 18th and 19th

January 18, 2023
Online
Wed
18
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Private Two-Day Online Workshop - February 22nd and 23rd

February 22, 2023
Online
Wed
22
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Attendees to Jeff Cowan’s Pro Talk workshops average a 5-10 increase in customer paid repair orders, substantially increase their customer retention, and find themselves in the top 7% in the country with their customer survey scores by simply using Jeff’s proven methods.

DON'T TAKE OUR WORD FOR IT

“I have been to a large amount of sales workshops over the course of the past 20 years, and Jeff's has easily been the best! Jeff’s attention to detail, and ability to cater to the entire group made it an experience like none other. I look forward to putting everything I have learned to good use.”

“Pretty sure the last two days have changed my career forever. I learned a lot and I cannot wait to apply the material. I’m so thrilled and so grateful that I was able to go. Jeff was amazing!!”

“What we found is that within 90 days, quicker than anticipated, there was an average increase in our ELR of $15.00, an increase of average hours per RO of .5, and an increase of $80.00 per repair order. We also saw an increase in our monthly CSI scores. The Pro Talk process took us from doing zero walk-a-rounds to 85-90%. Pro Talk was well worth the investment!”

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