The Nation’s #1 On-Site Automotive Service Advisor Training
Give my trainers 5 days on your service drive and we will put you on the path to success, give us 10 days and we will change your department forever!
The Pro Talk in-store trainers are the best in the business. They have all been service advisors, service managers and or fixed operations managers. Since joining Pro Talk, they have visited hundreds of service drives all across the United States of America and Canada. They will bring to you the world-class content, processes and procedures that I have painstakingly created over the past 30 years that is based on real life experiences and what your customers demand. That is backed with a wealth of information that has been gathered from the Pro Talk trainers’ years of experience and travels.
We spend 85% of our time on the drive, side by side with your employees as they do their jobs. We observe, instruct, role-play, critique and even perform the various jobs ourselves with your customers to show you and your staff how easily our methods work.
On average, we deliver a five-tenths increase in repair order average on our first visit, increase your effective labor rate, put you on the path to getting perfect survey scores and getting customer retention above 85%. Call us today to get your training schedule. Again, give my trainers 5 days on your service drive and we will put you on the path to success, give us 10 days and we will change your department forever!